FAQ
IF water stops flowing call 503-537-1234 immediately.
- Open up facet and let COLD water run for 2 minutes in more than one location in your home
- When a faucet has been out of use for a day or two - water can collect debris from inside the pipes in your house.
- Check for debris in faucet aerator
- Aerators can collect debris from pipes and clog up or get old. They may need cleaning or replacing.
- Check water softener - is it time for a filter change
- If you have an additional water filter or softener on your system the filter will need regular replacement
- If you are a renter - have you contacted your property manager or owner ?
- sometimes there was work done near your rental that the manager is aware of.
- Was irrigation or backflow or fire sprinkler work done recently on your property ?
- Work done to connecting pipes on the property can loosen debris - it may need to run for a few minutes to flush this out of your system.
The City is required to maintain a “chlorine residual” in the water. This is to protect the water from microbial contamination as it travels from the Treatment Facility to your home.There is approximately 1 milligram per liter of chlorine in your water when it reaches your home.
If you have questions about Chlorine contact the Water Plant at 503-537-1239.
Door Hangers are often used by our staff to inform residents about a variety of issues.The most common types used by this Department are
- Notice about Grease & Flushable items causing back ups in the sewer
- Flushing lines as part of annual pipe maintenance
- Backflow testing: reminder to submit annual test reports or contact office
- Water shutoff notices from the Payment office
Our staff welcome your call.
Click here to learn more about Newberg's Water Supply.
Click here to learn more about Grease & Flushable products causing sewer backups.
Web Links
Oregon Drinking Water Regulations
The City of Newberg does not add Fluoride to the water however there are trace amounts that occur naturally in the water supply.For information about fluoride contact a physician or dentist in your area.
Our water supply is considered moderately hard measured at 56 milligrams per liter. (ppm)
Business Enviromental Survey
EPA and DEQ regulations require us to regulate certain businesses that discharge
substances into the sewer system that could damage the treatment system or pass through the system and into the Willamette River. This survey is part of our effort to identify those businesses.
substances into the sewer system that could damage the treatment system or pass through the system and into the Willamette River. This survey is part of our effort to identify those businesses.
Surveys are sent to all new businesses based on the City of Newberg business license database. Surveys are also sent to some classifications of existing businesses on a two year or five year rotation.
Yes, but not all of it. Fill out Section A, then check the “Yes” box for the question asking if the business is operated out of your residence. Skip to the bottom, sign the form, and return it to us.
Yes, but not all of it. Fill out Section A, then check the “No” box for the question in Section B asking if the building is connected to the Newberg sewer system. Skip to the bottom, sign the form, and return it to us.
That’s great! But we don’t know that until you tell us. Please fill out the survey form and return it to us.
No, we’re surveying businesses, not locations. Please fill out the survey form to the best of your ability and return it to us.
Yes. We need a signed form for each business for our records.
We may not have received the first one, or your survey and the second notice letter may have crossed in the mail. Email or phone us to confirm that we received your survey. (Our contact information is on the survey form).
Yes. Either is acceptable as long as the survey form is completed and signed.
It may be that a previous occupant of your home ran a business out of their residence. Or we may have made a mistake in addressing the survey. Contact us by phone or email and we will take care of this.
If you received only a survey addressed to the other business, fill out the survey with your business information and return it to us, even though it wasn’t addressed to you. Note on the form that the business the survey was addressed to is no longer at that address.
If you received one survey addressed to your business and second one for the other business, fill out the first and write “closed” or “moved” on the second, and send both to us.
If you received one survey addressed to your business and second one for the other business, fill out the first and write “closed” or “moved” on the second, and send both to us.
We’re required to send the RCRA notification letter to all survey recipients.
The NAICS and SIC codes categorize companies by their business activity. The primary code represents primary revenue for the company. SIC and NAICS codes create uniformity and comparability of various business activities.
Here are some links to help you find your NAICS and SIC codes:
NAICS Association SIC Lookup
SIC Code Lookup
SIC to NAICS Crosswalk
NAICS to SIC Crosswalk
Here are some links to help you find your NAICS and SIC codes:
NAICS Association SIC Lookup
SIC Code Lookup
SIC to NAICS Crosswalk
NAICS to SIC Crosswalk
If you have further questions please call 503-953-9233 or email: april.catan@newbergoregon.gov
Newberg Business Environmental survey 2021
Newberg Business Environmental survey 2021
